×

Loading...
Ad by
  • 推荐 OXIO 加拿大高速网络，最低月费仅$40. 使用推荐码 RCR37MB 可获得一个月的免费服务
Ad by
  • 推荐 OXIO 加拿大高速网络，最低月费仅$40. 使用推荐码 RCR37MB 可获得一个月的免费服务

@PEI

English! English!

erinca(erinca)
本文发表在 rolia.net 枫下论坛I got a phone call from a customer inquiring some products information. He asked how can he order the product since he was in another city. I asked him, "Where are you located?" I realized I was wrong immdiately after I finished my sentence, because the customer was getting very annoyed on the other side of the phone line. He raised his voice, " I am a PERSON, I am in Kentucky."

I felt so sorry, I apologized to him for not speaking correctly.

I still remember when I was working in another company one year ago, there was another customer called to order some products. I asked him his address. He told me he lived in Gettysburg, Pennsylvania. I asked him to spell Gettysburg for me. He paused for a while, spelled for me, then asked me to cancel the order. When asked why, he said, " forget it! You don't even know how to spell Gettysburg, How can I trust to do business with you guys?" He then hang up on me.

That upseted me for a long time. Soon after I found out why the customer thought I should know how to spell Gettysburg. Everybody has been to school would know Civil War, and would know Gettysburg War and the Gettsburg Address by Abraham Lincoln.

My friend told me wherenever she goes, if she hears some people not speaking very good English, she always understands them. I don't blame those customers not being thoughtful, but I always dream of speaking English with felicity of expression.更多精彩文章及讨论，请光临枫下论坛 rolia.net
(#1038372@0)
Last Updated: 2003-2-13
Sign in and Reply Report

Replies, comments and Discussions:

  • 工作学习 / English / English! English! -erinca(erinca); 2003-2-13 {1429} (#1038372@0)
    本文发表在 rolia.net 枫下论坛I got a phone call from a customer inquiring some products information. He asked how can he order the product since he was in another city. I asked him, "Where are you located?" I realized I was wrong immdiately after I finished my sentence, because the customer was getting very annoyed on the other side of the phone line. He raised his voice, " I am a PERSON, I am in Kentucky."

    I felt so sorry, I apologized to him for not speaking correctly.

    I still remember when I was working in another company one year ago, there was another customer called to order some products. I asked him his address. He told me he lived in Gettysburg, Pennsylvania. I asked him to spell Gettysburg for me. He paused for a while, spelled for me, then asked me to cancel the order. When asked why, he said, " forget it! You don't even know how to spell Gettysburg, How can I trust to do business with you guys?" He then hang up on me.

    That upseted me for a long time. Soon after I found out why the customer thought I should know how to spell Gettysburg. Everybody has been to school would know Civil War, and would know Gettysburg War and the Gettsburg Address by Abraham Lincoln.

    My friend told me wherenever she goes, if she hears some people not speaking very good English, she always understands them. I don't blame those customers not being thoughtful, but I always dream of speaking English with felicity of expression.更多精彩文章及讨论，请光临枫下论坛 rolia.net
    • 你说的关于地名的事，我也碰到过，虽然人家没因此取消单子，但是实在太丢人了。哎，语言始终是第一的，是俺们这些移民终身要奋斗和努力的。 -becky(爱喝冷血的妖精); 2003-2-13 (#1038381@0)
    • "Where are you located?" wrong? my esl teacher told me that's good english! -oasis(oasis); 2003-2-13 (#1038386@0)
    • Thanks for sharing, Imagining a Canadian doing the same in China, I think you are great. -mssg(mssg); 2003-2-13 (#1038409@0)
    • Don't be discouraged. 1. where are you located? 没错 2. Gettysburg, 个别人, 不是所有人都这样. 学好英语当然很重要, 但是也不要被个别事情懊恼...我刚来时经常让别人拼写常见的人名, so what ? :-) -dropoutinmiami(饺子-咱们灌水区见); 2003-2-13 (#1038588@0)
    • It's not your fault, but theirs. If he cares about any burger more than business, forget it! -ctiger(ctiger); 2003-2-13 (#1038649@0)
    • 不是英语，是文化。文化差异啊。 -rollor(Rollor); 2003-2-13 (#1038651@0)
      • neither english nor culture, simply discrimination, white trash. -givemearide(givemearide); 2003-2-17 {117} (#1046795@0)
        Should be you a Japanese, and your product was quite in demand, it would be a completely different story. Believe me.
        • 同意。白色垃圾很多的。 -pyramid(㊣金字塔); 2003-2-17 (#1046807@0)
    • 有次去一家pizza pizza，午饭时间顾客很多，店员看模样是个中国大姐，有点手忙脚乱。我前面一个客人点单的时候飞快的说了一样东西，大姐愣了一下，说了个pardon，那个客人马上说Forget it！然后转头跟别的顾客说些抱怨的怪话。 -pingle(pingle@Toronto); 2003-2-13 {34} (#1038696@0)
      当时我就感觉他实在是个难说话的人。

More Topics

  • 你英语好吗？真正的英语好不是能听懂新闻报道，而是能听懂澳洲人和拉美人的英语。如果你英语真的非常非常好，你还能听懂印度人的英语！
  • 有个奇怪的疑问，swearing 不是发誓，宣誓的意思吗？怎么好像是指咒骂？很多场合规定说 No swearing。谢谢。
  • 记不清读小学的时候是哪一年开始有英语课。那位英语老师应该不是读英文专业毕业的，不教音标，上课时我们就用汉字或拼音来表音。像是Laboratory就是【拉包拉雀】，老师也没说什么。
  • 这标示牌上写的是什么语言？
  • I’ve learned a word today: “The road to hell is paved with good intentions.”
    • 枫下论坛主坛 /  工作学习 /  English