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  • 予人玫瑰，手有余香：加拿大新天地工作移民诚聘求职顾问&行业导师！
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  • 予人玫瑰，手有余香：加拿大新天地工作移民诚聘求职顾问&行业导师！

@PEI

谢谢，这里有我今天和加拿大华为客服的对话

summerstarting(夏之初)
本文发表在 rolia.net 枫下论坛Melanie G. Tue, 02/27/18 08:35:54 am America/Rainy_River

Hi there! Thank you for reaching Huawei Device Canada. How may I be of help today?
Thank you for contacting Huawei. My name is Melanie. 08:36:02 am
Hello.

************ 08:36:47 am

Hi, I want to buy a large screen cell. May I know which model has largest screen. Thanks


Melanie G. 08:36:55 am


Sure! 08:37:00 am

************ 08:37:03 am

Huawei P10


Melanie G. 08:37:04 am

Give me one minute please.



************ 08:37:46 am

sure


Melanie G. 08:37:53 am

:)
Thank you very much for your time!! 08:42:52 am
Let me tell you that the devices that have a large screen are: Mate 10 and Huawei P10 plus. 08:44:10 am




************ 08:44:26 am

which model
May I know the size of the screen?




Melanie G. 08:44:50 am

Mate 10 has a 5.9 inches display.
And P10 plus has a 5.5 inches. 08:45:00 am




************ 08:45:30 am

do you have some model with screen larger than 6 inch?




Melanie G. 08:47:45 am

No >(
:(
Honor V10 comes with 5.99 inches. 08:48:49 am




************ 08:49:10 am

if I buy one from China, is there any comparability issue in Canada?




Melanie G. 08:49:58 am

No.
Remember that the devices are made region specific. 08:50:10 am




************ 08:50:21 am

in terms of frequencies




Melanie G. 08:50:29 am

Also chinese devices have Google services disabled.
No, the chinese may not work at 100% in the American continent, due to the antennas. 08:51:05 am
They are different per regions.




************ 08:51:27 am

can I enable google services in Canada?
I mean those the Chinese devices 08:52:31 am




Melanie G. 08:53:41 am

It will not work.
We have had several cases like this and Google services do not work properly. 08:54:00 am
:S
I wish I could give you a different answer but I do not want to lie.




************ 08:54:36 am

I understand. I mean Can I enable google service by install some software?




Melanie G. 08:56:11 am

No.




************ 08:56:16 am

Thank you
That is




Melanie G. 08:56:20 am

I am sorry but this is not possible.
:(




************ 08:56:46 am

it is ok. Then where to buy Huawei Cell in Toronto
I want to buy cell without above issue 08:57:18 am




Melanie G. 08:58:00 am

Remember that you can buy it at Amazon, Best buy, Target.
And with the carriers.




************ 08:58:20 am

Those Cell should have no issues, right?
I mean unlocked cell




Melanie G. 08:59:36 am

Right.
They are for region 2 which is American continent.
:D




************ 09:00:05 am

Thank you for useful infomation
Bye更多精彩文章及讨论，请光临枫下论坛 rolia.net
(#11387113@0)
Last Updated: 2018-2-27
This post has been archived. It cannot be replied.
Report

Replies, comments and Discussions:

  • 枫下家园 / 电脑电信 / 请教：从国内带华为手机过来用有什么问题吗？比如频段以及google service, 谢谢 -summerstarting(夏之初); 2018-2-27 (#11386531@0) +1
    • 我是从现在是下决心绝不再买华为的手机了， -ellesmeer(明天是晴天); 2018-2-27 {371} (#11387095@0) +3
      从国内买回来要装国内被禁的那些应用， 没有专家一类的技能估计是设置不好的。我用过华为的mate系列两个不同的型号和honor系列的一个型号， 装在加拿大常用的社交应用， 比如hangouts，whatsapp，fongo， 还有smarwatch的应用， 那个难。最常见的麻烦就是这些应用的后台运行时不时的就被华为的EMUI给干掉了，后果就是得不到及时的notification。

      建议还是买apple， 设置简单， 尤其是装一些应用。
      • 谢谢，这里有我今天和加拿大华为客服的对话 -summerstarting(夏之初); 2018-2-27 {2993} (#11387113@0) +2
        本文发表在 rolia.net 枫下论坛Melanie G. Tue, 02/27/18 08:35:54 am America/Rainy_River

        Hi there! Thank you for reaching Huawei Device Canada. How may I be of help today?
        Thank you for contacting Huawei. My name is Melanie. 08:36:02 am
        Hello.

        ************ 08:36:47 am

        Hi, I want to buy a large screen cell. May I know which model has largest screen. Thanks


        Melanie G. 08:36:55 am


        Sure! 08:37:00 am

        ************ 08:37:03 am

        Huawei P10


        Melanie G. 08:37:04 am

        Give me one minute please.



        ************ 08:37:46 am

        sure


        Melanie G. 08:37:53 am

        :)
        Thank you very much for your time!! 08:42:52 am
        Let me tell you that the devices that have a large screen are: Mate 10 and Huawei P10 plus. 08:44:10 am




        ************ 08:44:26 am

        which model
        May I know the size of the screen?




        Melanie G. 08:44:50 am

        Mate 10 has a 5.9 inches display.
        And P10 plus has a 5.5 inches. 08:45:00 am




        ************ 08:45:30 am

        do you have some model with screen larger than 6 inch?




        Melanie G. 08:47:45 am

        No >(
        :(
        Honor V10 comes with 5.99 inches. 08:48:49 am




        ************ 08:49:10 am

        if I buy one from China, is there any comparability issue in Canada?




        Melanie G. 08:49:58 am

        No.
        Remember that the devices are made region specific. 08:50:10 am




        ************ 08:50:21 am

        in terms of frequencies




        Melanie G. 08:50:29 am

        Also chinese devices have Google services disabled.
        No, the chinese may not work at 100% in the American continent, due to the antennas. 08:51:05 am
        They are different per regions.




        ************ 08:51:27 am

        can I enable google services in Canada?
        I mean those the Chinese devices 08:52:31 am




        Melanie G. 08:53:41 am

        It will not work.
        We have had several cases like this and Google services do not work properly. 08:54:00 am
        :S
        I wish I could give you a different answer but I do not want to lie.




        ************ 08:54:36 am

        I understand. I mean Can I enable google service by install some software?




        Melanie G. 08:56:11 am

        No.




        ************ 08:56:16 am

        Thank you
        That is




        Melanie G. 08:56:20 am

        I am sorry but this is not possible.
        :(




        ************ 08:56:46 am

        it is ok. Then where to buy Huawei Cell in Toronto
        I want to buy cell without above issue 08:57:18 am




        Melanie G. 08:58:00 am

        Remember that you can buy it at Amazon, Best buy, Target.
        And with the carriers.




        ************ 08:58:20 am

        Those Cell should have no issues, right?
        I mean unlocked cell




        Melanie G. 08:59:36 am

        Right.
        They are for region 2 which is American continent.
        :D




        ************ 09:00:05 am

        Thank you for useful infomation
        Bye更多精彩文章及讨论，请光临枫下论坛 rolia.net
        • 你这些问题本不该问客服的，你自己google 都轻松解决的事情。 -ontario_2014(rolian); 2018-2-27 (#11387709@0)
      • 我国内带过来的mate 10 挺好的啊，google play store 都是装好的，记住第一次开机时选英文就行。 -ccra(税务局); 2018-2-28 (#11389090@0)
      • 同感。大舅子两口子来加拿大玩，两只华为装了waze却死活不能定位，而国内的高得却可以 -akoei(停车**枫林晚); 2018-2-28 (#11389778@0)
    • 一般全网通版本都没问题~~ -kking(捣蛋); 2018-2-27 (#11387118@0)
      • 可以装google applications? No, the chinese may not work at 100% in the American continent, due to the antennas. 08:51:05 am They are different per regions. --huawei客户服务的话 -summerstarting(夏之初); 2018-2-27 (#11387121@0)
        • 听拉拉古叫就不干活了：） -kking(捣蛋); 2018-2-27 {42} (#11387138@0) +1
          我是P9 FREEDOM, 领导MATE9 ROGERS, 都没问题
    • 说事实，我mate8刚换了mate10pro，谷歌所有应用都没问题，华为自带谷歌软件不过在中国不能用到加拿大一切正常。唯一问题是在浏览器上用谷歌搜索上的是谷歌香港网站，在play下载chrom后问题解决。 -blanc(so what); 2018-2-27 (#11387194@0) +2
      • 你是在国内买的mate 10 pro然后自己装的google play store? -9613019(海怪); 2018-2-27 (#11387329@0)
        • 手机自带的华为市场下载全部谷歌应用，非常容易。华为为了进美国早改进了。 -blanc(so what); 2018-2-27 (#11387344@0) +2
          • 在美国卖的版本是自带Play Store的，你应该是用国内版的App Gallery吧。 -9613019(海怪); 2018-2-27 (#11387497@0)
            • at least my P9 has google play installed by default -eeryv(eeryu); 2018-2-27 (#11387528@0)
              • Did you buy your P9 from Huawei directly or from a 3rd party retailer? Some retailers will flash the phone with the international rom that support Google Play Store. -9613019(海怪); 2018-2-27 (#11387554@0)
            • 国内也是自带的。 -blanc(so what); 2018-2-27 (#11387529@0)
              • 国内版本的mate 10 pro自带play store？你确定？ -9613019(海怪); 2018-2-27 (#11387540@0)
                • 确定 -blanc(so what); 2018-2-27 (#11387652@0)
                  • 官方渠道买的？华为现在已经不在乎中国政府的封禁Google的政策了？ -9613019(海怪); 2018-2-27 (#11387754@0)
            • 是自带的，第一次开机选英文就行 -ccra(税务局); 2018-2-28 (#11389093@0) +1
      • Newegg eBay Huawei 华为 Mate 10 Pro 新一代旗舰级 6英寸智能手机6GB/128GB, $909.99 -johnchengjx(johnchen); 2018-2-28 (#11388967@0) +1
      • 亚马逊上有国际版 Huawei Mate 10 64GB，有google play store,而且频段完美支持中加两地(LTE band 1, 2, 3, 4, 5, 6, 7, 8, 9, 12, 17, 18, 19, 20, 26, 34, 38, 39, 40, 41) 现在卖CDN$ 775.66，也不错的： -toronto899(Creative Commons); 2018-2-28 (#11389135@0) +2
    • 我买这里的华为，没有任何问题。现在用小米，也没有任何问题。 -dilatag(奔走相告); 2018-2-27 (#11387356@0)
      • 这边的华为当然没问题，从国内带来的呢？ -summerstarting(夏之初); 2018-2-27 (#11387404@0)
        • no problem at all. I have used my P9 for about one year. It comes with Google play. Everything is fine. I bought it from China -eeryv(eeryu); 2018-2-27 (#11387524@0)
          • 呵呵，看来加拿大华为客服今天误导我了 -summerstarting(夏之初); 2018-2-27 (#11387539@0)
            • 加拿大的客服只负责卖加拿大的，别的地区也不知道。 -daydayup88(daydayup); 2018-2-27 (#11387659@0)
    • 直接扔掉 -firetrain(火车头); 2018-2-27 (#11387642@0)
    • 我有一个微信群,专门讨论华为手机的各种应用问题,有华为相关部门的专家支持 -yunzhang(yunflier); 2018-2-27 (#11387664@0)
    • 全网通应该没问题，但华为的系统装有些应用是不能在后台运行的，只要关掉界面，那应用就停止工作了。国内买的便宜，国外买的贵但系统也许不一样，关键是要看支持那些频段，不是所有机型都支持国外的运营上的。 -yaya99(yaya); 2018-2-27 (#11387725@0)
      • 是的，我有一部mate 9装了google play，但是保险公司的ajusto软件就像你说的，界面一关就没法记录 -akoei(停车**枫林晚); 2018-2-28 (#11389782@0)
        • 你试试关闭节电模式 -xuof(xuof); 2018-3-1 (#11390988@0)
    • 是不是一定要买华为MODEL NUMBER 为 “ALP-L29”的机子， 据说它是北美的版本？ -flycloudy(云); 2018-2-28 (#11389806@0)

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