Canadian banks usually use Lenovo laptop since these banks have service agreement with IBM. One day, my laptop did not work and I called service, a technician (I did not know if he from IBM or IBM outsourced), he came and fixed my laptop (billed to a bank). I found that guy was using HP laptop, so I asked him why he not using Lenovo. He said, no one likes Lenovo since it is too expensive and heavy.