My first 2 calls were charged at the price of $6/min by Bell.
As a result, I'll never use Bell's long distance.
When Bell's salesman called to advertise their service,
I refused clearly.
-sailor(Sailor);
2000-6-7(#1381@0)
在温哥华有bell吗?
-iamtonylu(老六);
2002-6-10(#568709@0)
you can get back your money from Bell...my story:
same as yours. Called Bell and blamed them to death. Got appoligize.
Restated a new bill for me. Calculated all china long distance to
1.14/min.
DSL不错个P，现在加了5G的限制，Tons of people are switching over to Rogers now.
-lmx(流氓兔);
2002-6-10(#569058@0)
Bell has too much "fine print"!Bell has too much "fine print"! Maybe its plan is good, but I just cannot spend time to study its fine print, also I'm afraid of being trapped.
The same strategy is used by Bell Mobility, Sympatico. I get headache when I see tons of fine print on the bottom of flyers. Maybe they should try some more direct way to sell their service.
-sailor(Sailor);
2000-7-21{344}(#3826@0)
我跟您的经验一模一样，有呼出限制，却突然要我交FirstRate的月租，打电话到Bell，连他们都说Doesn't make any sense。怀疑Bell那群家伙靠Commision过日子，每次打电话问其他事情，就总是不厌其烦地向你兜售他们的服务。
-lmx(流氓兔);
2002-6-10(#569063@0)
这里的call centre和telemarketing都是一样的啦，我每次电话到bell要求某些service，他们都要兜售各种服务，我就一个劲的说I am not interested in that。我估计他们有base salary，再加commision的。
-jqian(Q_Q);
2002-6-10(#569111@0)
我的经验： 一定要记下名字！！！Every time call Bell (or anyother customer service) remember to ask for his/her name and agent number. If anything happens, u can always call again and says " xxx said ..... " . Be cautious in the first place, then you'll be better protected.
As a last resort , you can always write complain letter. I got my $50 refund from Bell Sympatico after I wrote a letter to the president.
-javabee(javaBee);
2002-6-10{387}(#569997@0)
Sometimes this way does't work. Last time I had the similar experience. I had written down the customer representative name. when i told them the name, they told me there is no such a person there.i think the best way is to record the conversation using a answer machine.
-sxb(双下巴);
2002-6-11{74}(#570297@0)
Call other long distance companies, then transfer, that's ok. Don't say anything to Bell. If you want to cancel any services, just say "CANCEL" the SERVICE.
-danpen1(dan);
2002-6-11(#570396@0)